cg66 Responsible Gaming — Play in Control
Gambling at cg66 is entertainment first and foremost. We provide the tools, information and support every player needs to stay in control and enjoy the experience safely.
Our Commitment to Safe Play
cg66 is built on the belief that betting and casino gaming should be an enjoyable pastime — not a source of financial stress, personal harm, or family hardship. Our responsible gaming commitment sits at the core of how we operate, not as a legal footnote but as a genuine priority for every player on our platform.
We understand that players in Bangladesh come to cg66 for cricket betting, live casino games, and slots as a form of relaxation. The vast majority play responsibly without any issue. But we also recognise that for a small number of players, gambling can become a problem — and when that happens, cg66 is committed to providing meaningful, practical help.
This page outlines the safeguards we have in place, the tools available to every registered player, and the steps to take if gambling is no longer feeling like fun. Please read it carefully. Your wellbeing matters more to cg66 than your wagering volume.
21+ Age Restriction — Strictly Enforced
All new registrations on cg66 are subject to age verification as part of the KYC process. Players who cannot verify that they are 21 or older will not be permitted to deposit, wager, or withdraw funds. Any winnings generated by a player found to be underage will be forfeited in full and the account permanently closed.
If you suspect that a person under the age of 21 has accessed the cg66 platform using falsified details, please notify our support team immediately at [email protected]. We take every underage access report seriously and will investigate and act without delay.
Player Protection Tools
cg66 provides all registered players with a suite of responsible gaming tools accessible directly through the platform. These tools are free to use and can be activated at any time by contacting our support team.
Set daily, weekly or monthly caps on how much you can deposit. Once set, limits take effect immediately and cannot be raised for 24 hours.
Set a maximum play session duration. You will receive an on-screen reminder when your session limit approaches and the session will end automatically when reached.
Temporarily or permanently exclude yourself from the cg66 platform. Exclusion periods range from 30 days to permanent closure. This cannot be reversed during the chosen exclusion window.
Take a short break from the platform — from 24 hours up to 90 days. During a time-out your account remains open but you cannot deposit or place bets.
Cap the total amount you can wager in a given period to help manage your betting spend and stay within a comfortable budget.
Access a full history of your deposits, withdrawals, bets, and session durations at any time. Transparency in your play history helps you make informed decisions.
Recognising the Warning Signs
Problem gambling can develop gradually and may not be obvious at first. Being aware of the early warning signs allows you to act before a manageable habit becomes a serious issue. Watch for any of the following:
- ▸Spending more money on gambling than you originally planned or can afford to lose.
- ▸Chasing losses — continuing to gamble after losing in the hope of winning the money back.
- ▸Borrowing money from family members, friends, or other sources to fund gambling activity.
- ▸Neglecting work, studies, family responsibilities, or personal health due to time spent gambling.
- ▸Feeling irritable, anxious, or restless when not gambling or when attempting to reduce gambling.
- ▸Lying to family members or others about how much time or money you spend on gambling.
- ▸Using gambling as a way to escape from stress, depression, anxiety, or other personal problems.
- ▸Being unable to stop gambling even when you want to, or after promising yourself you would stop.
Quick Self-Check Questions
Answer the following questions honestly. If you answer "yes" to two or more of them, we encourage you to speak to our support team or use one of the player protection tools listed above.
Have you ever spent more on gambling than you could afford in a single session or week?
If this has happened once or twice, reflect on whether it was an exception or a pattern. If it feels like a pattern, consider setting a deposit limit today.
Have you found yourself thinking about gambling when you are not playing — planning future bets or replaying past sessions?
Occasional thoughts about upcoming bets are normal for sports bettors. But if gambling occupies your thoughts persistently throughout the day, it may be worth stepping back.
Have you used gambling to cope with stress, loneliness, boredom, or difficult emotions?
Using gambling as an emotional escape is one of the strongest predictors of problem gambling. If this resonates, please reach out to our support team or speak to a trusted person in your life.
Have you hidden the extent of your gambling from people close to you?
Secrecy around gambling is often a sign that you already sense it has gone beyond what feels comfortable. Honesty — with yourself and others — is the first step toward regaining control.
How to Activate Your Protection Tools
Activating any of the responsible gaming tools listed above is straightforward. Follow these steps to get a tool set up on your account today.
- 1Log in to your cg66 account using your registered mobile number and password.
- 2Navigate to the Account section and select "Responsible Gaming" from the menu options.
- 3Choose the tool you wish to activate — deposit limit, session time limit, time-out, wager limit, or self-exclusion.
- 4Set the parameters (amount, duration, or period) that match your needs and confirm your selection.
- 5If you need help at any stage, contact the cg66 support team at [email protected]. Our team is available 24 hours a day, 7 days a week, including Bangladeshi public holidays.
Self-Exclusion — A Stronger Step
Self-exclusion is for players who feel that a time-limited break is not sufficient and who want to remove themselves from the cg66 platform for a longer period or permanently.
When you request self-exclusion, your account will be suspended immediately. You will be unable to log in, deposit, or place bets for the duration of your chosen exclusion period. Promotional communications from cg66 will also be suppressed during this time. Any real-money balance in your account at the time of exclusion will be held securely and returned to your verified payment method.
Self-exclusion periods available on cg66 are: 30 days, 60 days, 90 days, 6 months, 12 months, and permanent. Periods of 30 to 12 months may be extended but cannot be shortened once activated. Permanent self-exclusion results in full account closure and cannot be reversed under any circumstances.
Protecting Young People and Minors
cg66 is an adult-only platform. We take the protection of minors extremely seriously and have multiple technical and procedural controls in place to prevent underage access. These include mandatory age verification during registration, periodic re-verification requests for accounts showing unusual patterns, and proactive monitoring for indicators of underage use.
If you share a device with younger family members, we strongly recommend using device-level parental control software to restrict access to online gambling websites. Many such tools are available free of charge for Android and iOS devices used widely across Bangladesh.
Never share your cg66 account credentials, your bKash or Nagad PIN, or your registered mobile number with any person under the age of 21. Account sharing is prohibited under the cg66 Terms and Conditions and may result in account suspension.
Getting Help — Contact cg66 Support
If gambling at cg66 has stopped feeling like entertainment and has started to feel like something you cannot control, please reach out. Our support team will treat your enquiry with complete confidentiality and zero judgement. There is no shame in asking for help — it is the right thing to do.
You can contact cg66 support by email at any time. When reaching out about a responsible gaming concern, simply mention that in your opening message and you will be connected with a team member trained to assist with these situations. You do not need to provide detailed explanations upfront — just make contact and we will guide you from there.
cg66 also encourages any player who feels they need professional support beyond what a gaming platform can provide to speak with a trusted family member, friend, doctor, or community counsellor. Seeking help early is always the most effective approach.
Set your limits, stay in control, and enjoy everything cg66 has to offer — cricket betting, live casino, and slots — all within your comfort zone.